Policies

Best Price Guarantee

HoD encourages all consumers to shop and compare.  We feel confident you will find that our service, selection and prices are superior.  For this reason, HoD will meet or beat any competitor’s price on any certified diamond weighing over 0.50 carats.

30 Day Money Back Guarantee

HoD realizes that a jewelry purchase is a major investment, involving human emotions.  HoD strives to make this experience a relaxing one for its customers.  Purchases can be returned within 30 days for a full refund (merchandise must be returned in original condition).

Lifetime Maintenance Guarantee

HoD values its customers and strives to give impeccable service.  This service includes free lifetime finger sizing, cleaning, polishing, rhodium plating, and repair against any manufacturer defects.

Insured Shipping Guarantee

HoD insures every diamond that is shipped from our facility the moment it leaves to the moment the merchandise is received (physically signed) by our customers.  Once merchandise is received by the customer, it is solely the customer’s responsibility to ensure that their merchandise is insured

Lifetime Diamond Exchange Guarantee

The House of Diamonds will exchange any certified diamond over 0.50 carats (originally purchased from the House of Diamonds) for a lifetime, full store credit toward any jewelry item sold at the House of Diamonds.